Refunds or Exchanges

If for any reason you are not entirely satisfied with your purchase, you may return it. To return or exchange an item, please complete the following steps:

Please contact us by writing to support@holywineonline.com and let us know what happened.

Please write the reason for the return.

If you are exchanging an item, please indicate the item you would like us to send at the bottom of the form. Please be sure to indicate the address where you would like us to send the exchanged item if different from the original address.

Pack and seal your return item along with the order receipt.

Note: The credit card used for the original purchase will be credited in the amount of the product sale. Please allow 1-2 billing cycles for the credit to appear on your bill. Shipping and handling costs are not refundable unless we have sent the wrong item.